Coachex Code of Ethics
This is the Coachex Code of Ethics to which every member of the Consultants, Coaches and Trainers Database must subscribe.
- I will conduct myself in a manner that reflects well on my profession and I will refrain from doing anything that harms the public's understanding or acceptance of consultancy, coaching or training as a profession.
- I will identify my level of professional competence to the best of my ability and I will not overstate my qualifications, expertise or experience.
- I will, at the beginning of each relationship, ensure that my client understands the terms of the agreement between us.
- I will not claim or imply outcomes that I cannot guarantee.
- I will respect the confidentiality of my client's information, except as otherwise authorised by my client, or as required by law.
- I will obtain permission from each of my clients before releasing their names as clients or references.
- I will be alert to noticing when my client is no longer benefiting from our professional relationship and thus would be better served by another supplier or by another resource and, at that time, I will encourage my client to make that change.
- I will avoid conflicts between my interests and the interests of my clients.
- Whenever the potential for a conflict of interest arises, I will, on a timely basis, discuss the conflict with my client to reach informed agreement with my client on how to deal with it in whatever way best serves my client.
- I will, on a timely basis, disclose to my client all compensation from third parties that I may receive for referrals of, or advice given to, that client.
- I will honour every term of agreements I make with my clients and, if separate, with whoever compensates me for the work with my clients.
- I will not give my clients or any prospective clients information or advice I know to be confidential, misleading or beyond my competence.
- I will acknowledge the unique qualities of my clients, regardless of their culture, ethnicity, race, gender, nationality, age, religion, disability, sexual orientation, education, experiences, opinions and beliefs.
- I will acknowledge the work and contributions of others; I will respect copyrights, trademarks and intellectual property rights and I will comply with applicable laws and my agreements concerning these rights.
- I will not promote myself as a representative of Brefi Group Limited or as accredited by Brefi Group unless it is specifically appropriate to do so.
- I will not solicit additional business from clients introduced by another party except with their express permission.
- I will wherever possible promote and further the interests of members of the Coachex with contacts, clients and potential clients.